Made possible by Microsoft, we take a tour of the solution
hall at CCW in Las Vegas. This gives you an opportunity to get a
quick understanding of the solutions that were represented at the
event whether you attended…or not. We visit cognitive
services, workforce optimization solutions, automated interaction
analytics, machine learning, talent solutions, outsourcing,
conversational AI, international customer support, real-time live
omni-channel engagement, modern learning software, audio and speech
analytics and reporting, intelligent routing, sales and marketing
integration, real-time employee incentive gamification, chat bots,
call center optimization, AI for CX and more.