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May 15, 2019

Ravi Rao joins us and shares how automation can not hurt, but help business processes as well as it's employees: "We're trying to figure out ways that the things that don't really require humans, things that are just repetitive data transfer tasks can be done by machines which are better at doing that, but the creative innovative service, interactive pieces, robots cannot do any of that. That's why humans still have a huge role to play in business and the more that they can recognize how to work with each other in exemplary ways, that's what will eventually lead the business. "